Sparkle Clean

No, you don't need to be home during the cleaning service. Many of our clients provide us with a key or entry instructions. We are fully bonded and insured for your peace of mind. However, if it's your first time using our service, we recommend being present to discuss any specific requirements.

Our pricing is based on several factors including the size of your space, the type of cleaning service you need, the frequency of service, and specific requirements. We provide custom quotes rather than flat rates to ensure you only pay for what you need. Contact us for a free, no-obligation quote.

Yes, we primarily use eco-friendly cleaning products that are safe for pets, children, and the environment. If you have specific product preferences or allergies, please let us know, and we can adjust accordingly. We can also use client-provided products if you prefer.

For regular cleaning services, we recommend booking at least one week in advance to secure your preferred date and time. For deep cleaning or specialized services, two weeks' notice is ideal. Last-minute appointments may be available depending on our schedule, so don't hesitate to ask.

Your satisfaction is our priority. If you're not completely happy with our work, please let us know within 24 hours of service completion, and we'll return to address any areas of concern at no additional cost. This is part of our satisfaction guarantee.

Yes, our cleaning teams bring all necessary professional-grade cleaning supplies and equipment. This includes vacuums, mops, dusters, and cleaning solutions. If you have specific products you'd like us to use in your home or business, we're happy to accommodate your preferences.